Refund Policy - Vashoy

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Refund Policy

If there's any reason you are not satisfied with Vashoy purchase, you can return or exchange your purchase within 30 days from the date you receive your order. Please always remember to contact our customer service team via info@vashoy.com. if you have any issue, They will be gladly taking over the return or exchange process and will get back to you with further return & exchange instructions.

Vashoy does not offer free returns. You can choose any courier you prefer. We recommend that you select a shipping method with track and trace, in case the package gets lost in transit. Please save the track and trace code until we have received the package and refunded you. 

As soon as we received your package and finish the return process, you will receive a confirmation email and a refund will be issued to the account used when purchasing. The duration of the refund depends on your choice of payment.